hi, I apologize for the English but I use a translator. I think I have problems sending you a request for information with my outlook account, in addition to two requests for information via the form I tried to register on the forum but I never received confirmation for activation. there seems to be no problem with Gmail. I would need some information before purchasing the two plugins (raffle and penny auction). Did you get an email from This email address is being protected from spambots. You need JavaScript enabled to view it.? if it hasn't arrived, let me know that I will list my request again. Best regards

You should check also your spam folder for the emails.
In case still no emails, you can also follow our ticket answers when you log on our site.
thephpfactory.com/customer-faq#ticket

if you registered with the same email, you should be able to view your tickets under your account.

I tried to check the outlook mail account again (This email address is being protected from spambots. You need JavaScript enabled to view it.) I did not find any e-mails, neither of the registration nor six messages sent.

I have not registered with the account from which I write, not having the possibility to register it. (as already mentioned, your emails do not arrive on This email address is being protected from spambots. You need JavaScript enabled to view it.).