Dear Customer,
WHEN submitting a possible issue using the forum, please provide as much possible information,
so that we can replicate the issue, confirm it and fix it if the case.
BEFORE submitting the issue, make sure you can replicate the issue also under the default Joomla
template since allot of issues are caused only by improper developed 3rd party templates.
IF still replicating also with the default Joomla template, then please POST your feedback
using the following format for each possible issue:
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DO NOT FORGET also to specify also the following:
- used extension version
- PHP version running on your server/hosting
- used browser under which this is replicable
In case of any blank pages,
enable error reporting (
forum.joomla.org/viewtopic.php?t=154552)
and let us know also the displayed messages.
Thank you!
