upstream timed out when clicking a user 8 months 2 days ago #1

  • pduke
  • Localtime: 07:01
  • Europe/Bucharest
  • Posts: 41
i have never used the users Lovefactory panel before. That's administrator > Components > lovefactory > users
When i click a user name to see what is next the whole website goes down for minutes.
my log reports are below
503 GET /administrator/index.php?option=com_lovefactory&view=user&layout=edit&user_id=507 HTTP/1.0
(70007)The timeout specified has expired: AH01075: Error dispatching request to :, referer: https://mydomain/administrator/index.php?option=com_lovefactory&task=users
5634#0: *9201 upstream timed out (110: Connection timed out) while reading response header from upstream

i tried with php 7.1 and php 7.2. No difference.
Enabled/disabled cloudflare. No difference.
Enabled/disabled infobar (just in case!!). No difference.
With "FPM application served by apache" selected on plesk panel the whole website goes down until apache restart. front end and back end
With "FPM application served by nginx" selected on plesk panel only the back end goes down until apache restart. Front end keeps working normaly.

this does't look good
Last Edit: 8 months 2 days ago by pduke.
The administrator has disabled public write access.

upstream timed out when clicking a user 8 months 1 day ago #2

  • Alexandru
  • Alexandru's Avatar
  • Senior Developer
  • Bucharest
  • Localtime: 07:01
  • Europe/Bucharest
  • Posts: 4570

LOCKED VIEW - ANSWERS ARE NOT VISIBLE

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You can purchase a license and the correspondent forum board will be unlocked.

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thePHPfactory Customer Support
The administrator has disabled public write access.

upstream timed out when clicking a user 7 months 3 weeks ago #3

  • pduke
  • Localtime: 07:01
  • Europe/Bucharest
  • Posts: 41

LOCKED VIEW - ANSWERS ARE NOT VISIBLE

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You can purchase a license and the correspondent forum board will be unlocked.

In case of an already existing valid license, just login with your account and you will have access to the complete board.

The administrator has disabled public write access.

upstream timed out when clicking a user 7 months 3 weeks ago #4

  • Alexandru
  • Alexandru's Avatar
  • Senior Developer
  • Bucharest
  • Localtime: 07:01
  • Europe/Bucharest
  • Posts: 4570

LOCKED VIEW - ANSWERS ARE NOT VISIBLE

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thePHPfactory Customer Support
The administrator has disabled public write access.

upstream timed out when clicking a user 7 months 3 weeks ago #5

  • pduke
  • Localtime: 07:01
  • Europe/Bucharest
  • Posts: 41

LOCKED VIEW - ANSWERS ARE NOT VISIBLE

This is a private forum, open ONLY to licensed customers!

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In case of an already existing valid license, just login with your account and you will have access to the complete board.

The administrator has disabled public write access.

upstream timed out when clicking a user 7 months 3 weeks ago #6

  • Alexandru
  • Alexandru's Avatar
  • Senior Developer
  • Bucharest
  • Localtime: 07:01
  • Europe/Bucharest
  • Posts: 4570

LOCKED VIEW - ANSWERS ARE NOT VISIBLE

This is a private forum, open ONLY to licensed customers!

You can purchase a license and the correspondent forum board will be unlocked.

In case of an already existing valid license, just login with your account and you will have access to the complete board.

thePHPfactory Customer Support
The administrator has disabled public write access.

upstream timed out when clicking a user 6 months 3 weeks ago #7

  • pduke
  • Localtime: 07:01
  • Europe/Bucharest
  • Posts: 41

LOCKED VIEW - ANSWERS ARE NOT VISIBLE

This is a private forum, open ONLY to licensed customers!

You can purchase a license and the correspondent forum board will be unlocked.

In case of an already existing valid license, just login with your account and you will have access to the complete board.

The administrator has disabled public write access.

upstream timed out when clicking a user 6 months 3 weeks ago #8

  • Alexandru
  • Alexandru's Avatar
  • Senior Developer
  • Bucharest
  • Localtime: 07:01
  • Europe/Bucharest
  • Posts: 4570

LOCKED VIEW - ANSWERS ARE NOT VISIBLE

This is a private forum, open ONLY to licensed customers!

You can purchase a license and the correspondent forum board will be unlocked.

In case of an already existing valid license, just login with your account and you will have access to the complete board.

thePHPfactory Customer Support
The administrator has disabled public write access.