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Cannot play video from LinkedIn redirect

Cannot play video from LinkedIn redirect 4 years 3 weeks ago #1

  • OZ Jones
  • Localtime: 14:29
  • Europe/Bucharest
  • Posts: 72
Hello
When a video is clicked from within a linked in page, it redirects to the site correctly. However, when the play button is selected it does not play.NO error just does not play.

When the same link is clicked from within wall factory on the site it plays without issue.

Thanks
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Cannot play video from LinkedIn redirect 4 years 3 weeks ago #2

  • Alexandru
  • Alexandru's Avatar
  • Senior Developer
  • Bucharest
  • Localtime: 14:29
  • Europe/Bucharest
  • Posts: 4856
Hello!

Can you provide an example?
thePHPfactory Customer Support
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Cannot play video from LinkedIn redirect 4 years 3 weeks ago #3

  • OZ Jones
  • Localtime: 14:29
  • Europe/Bucharest
  • Posts: 72
Hello
Is it possible to PM you?
Do you have an email address?
Thanks
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Cannot play video from LinkedIn redirect 4 years 3 weeks ago #4

  • Alexandru
  • Alexandru's Avatar
  • Senior Developer
  • Bucharest
  • Localtime: 14:29
  • Europe/Bucharest
  • Posts: 4856
Unfortunately, no.

If you cannot provide an example, can you provide step by step instructions on how to replicate this?
thePHPfactory Customer Support
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Cannot play video from LinkedIn redirect 4 years 3 weeks ago #5

  • OZ Jones
  • Localtime: 14:29
  • Europe/Bucharest
  • Posts: 72
I share a video to a linked-in user with a post. The recipient clicks the link ...is redirected to the wall factory component ..To this point all is fine.
However, when the user clicks the video it does not play. It is frozen...the link is a YouTube video.
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Cannot play video from LinkedIn redirect 4 years 3 weeks ago #6

  • Alexandru
  • Alexandru's Avatar
  • Senior Developer
  • Bucharest
  • Localtime: 14:29
  • Europe/Bucharest
  • Posts: 4856
1. Do you have video lazy loading enabled? If you do, does it load if you disable it?
2. Are there any errors in the browser's Javascript error console?
thePHPfactory Customer Support
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Cannot play video from LinkedIn redirect 4 years 3 weeks ago #7

  • OZ Jones
  • Localtime: 14:29
  • Europe/Bucharest
  • Posts: 72
Hello Alexandru,
I have disabled lazy load and it worked. Thank you.
I will monitor it for a while an see if it continues to work properly.
Regards
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Cannot play video from LinkedIn redirect 4 years 3 weeks ago #8

  • Alexandru
  • Alexandru's Avatar
  • Senior Developer
  • Bucharest
  • Localtime: 14:29
  • Europe/Bucharest
  • Posts: 4856
We've just released a new build (same version) of the extension, that contains a fix regarding this. Please re-download and upgrade and let us know if the issue persists.
thePHPfactory Customer Support
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Cannot play video from LinkedIn redirect 4 years 2 weeks ago #9

  • OZ Jones
  • Localtime: 14:29
  • Europe/Bucharest
  • Posts: 72
Ok Thanks
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Cannot play video from LinkedIn redirect