Dear Community user,
Support for free products covers only the
latest available version for download, NOT older versions
and ONLY product issues, NOT further customizations, tweaks or code questions!
WHEN submitting a possible issue, first make sure you are able to replicate it
under the following conditions:
- A. using the latest available build on our servers
- B. using the latest available Joomla version for that product
- C. using the default Joomla template
IF after A, B and C you can still replicate any issue on your server,
only then please send us your feedback in the following format for each possible issue:
This image is hidden for guests.
Please log in or register to see it.
Specify also please the following:
- PHP version running on your server/hosting
- used browser under which this is replicable
In case of any blank pages,
enable error reporting (
forum.joomla.org/viewtopic.php?t=154552)
and let us know also the displayed messages.
Thank you!
